Introduction

These Terms of Service (“Terms”) govern your access to and use of the websites, software, APIs, and services provided by Pathnovo (“Pathnovo,” “we,” “us,” or “our”), collectively the “Services.” By accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Services.

If you have entered into a separate written agreement with Pathnovo covering the Services (for example, a Master Services Agreement or Order Form), the terms of that agreement will control to the extent they conflict with these Terms.

Use of the Services

• Eligibility: You must be at least 18 years old and able to form a legally binding contract to use the Services. If you use the Services on behalf of an organization, you represent that you have authority to bind that organization.
• Account Security: You are responsible for safeguarding your account credentials and for all activity that occurs under your account. Notify us promptly of any unauthorized use.
• Acceptable Use: You agree not to misuse the Services, including by attempting to interfere with their normal operation, reverse engineer protected components, or access them through automated means not expressly permitted.
• Compliance: You will comply with all applicable laws, export controls, sanctions regimes, and contractual obligations when using the Services.

Customer Data

“Customer Data” means the engineering documents, drawings, datasheets, registers, and other content that you or your users submit to the Services.

• Ownership: As between you and Pathnovo, you retain all rights, title, and interest in your Customer Data. We claim no ownership over the engineering documents or data you upload.
• License to Pathnovo: You grant Pathnovo a limited, non-exclusive license to host, process, and transmit Customer Data solely as necessary to provide the Services and as further described in our Privacy Policy.
• Responsibility: You are responsible for the accuracy, quality, and legality of Customer Data and for ensuring you have the rights necessary to submit it to the Services.
• Backups: You are responsible for maintaining independent backups of any Customer Data you consider critical.

Intellectual Property

• Pathnovo IP: The Services, including all software, models, ontologies, documentation, and visual design, are owned by Pathnovo or its licensors and are protected by intellectual property laws.
• Feedback: If you provide suggestions, ideas, or feedback about the Services, you grant Pathnovo a worldwide, perpetual, royalty-free license to use that feedback without obligation to you.
• Trademarks: Pathnovo and related logos are trademarks of Pathnovo. You may not use them without our prior written consent.

Fees and Payment

Some features of the Services require payment. By selecting a paid plan, you agree to the following:

• Fees: Paid Services are billed in advance on the basis described in your order form or pricing page. All fees are non-refundable except as required by law or expressly stated.
• Taxes: Fees are exclusive of taxes, levies, or duties imposed by taxing authorities. You are responsible for paying these amounts.
• Late Payment: Overdue amounts may bear interest at the lower of 1.5% per month or the maximum rate permitted by law and may result in suspension of Services.

Confidentiality

Each party may disclose Confidential Information to the other. The receiving party will use the same care it uses to protect its own similar information, but in no event less than reasonable care, and will use the Confidential Information only to perform under these Terms.

Disclaimers

• As-Is Basis: The Services are provided on an as-is and as-available basis without warranties of any kind, whether express, implied, or statutory, to the maximum extent permitted by law.
• No Guarantee of Accuracy: While we maintain accuracy targets for specific extraction workflows under signed agreements, outputs may contain errors and should be reviewed by qualified personnel before use in safety-critical decisions.
• Third-Party Services: Pathnovo is not responsible for third-party services, integrations, or data sources that you choose to connect to the Services.

Limitation of Liability

To the maximum extent permitted by law, Pathnovo and its affiliates, officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenues, data, or goodwill arising from or related to your use of the Services.

Pathnovo's aggregate liability for all claims arising out of or relating to these Terms will not exceed the amounts paid by you to Pathnovo for the Services in the twelve (12) months preceding the event giving rise to the claim.

Indemnification

You agree to defend, indemnify, and hold harmless Pathnovo and its affiliates from and against any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to (a) your Customer Data, (b) your use of the Services in violation of these Terms or applicable law, or (c) your violation of any third-party right.

Term and Termination

These Terms remain in effect while you use the Services. You may stop using the Services at any time. We may suspend or terminate your access if you breach these Terms, if required by law, or if we discontinue the Services. Sections that by their nature should survive termination (including ownership, disclaimers, limitations of liability, and dispute resolution) will survive.

Changes to the Services and Terms

We may modify the Services or these Terms from time to time. If we make material changes to these Terms, we will provide notice through the Services or by other reasonable means. Your continued use of the Services after the effective date constitutes acceptance of the updated Terms.

Governing Law and Disputes

These Terms are governed by the laws of India, without regard to conflict-of-law principles. Subject to any separate written agreement, the courts located in India will have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Services.

Contact Us

If you have questions about these Terms, please contact:

Pathnovo
Email: hello@pathnovo.com